Your privacy is important to Soft-AID. This statement discloses the information practices for Soft-AID Web sites, including what type of information is gathered
and tracked, how the information is used, and with whom the information is shared.

Personal information

In general, you can visit Soft-AID on the Internet without telling us who you are and without giving any personal information about yourself. There are times,
however, when we or our partners may need information from you.

You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or
e-mail id, to correspond with you, to process an order, or to provide you with a subscription. You may give us your credit card details to buy something from us
or a description of your education and work experience in connection with a job opening at Soft-AID that you wish to be considered for. We intend to let you
know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with
you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work
colleague, we will assume that you have their permission to do so.

Using and Sharing Personal Information

The following paragraphs describe in more detail how Soft-AID may use your personal information and with whom we may share it. Depending on the type of
Soft-AID Web site you are visiting, one or more of the paragraphs may apply. For example, if you order a product from an Soft-AID Web site, your information
will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.

Fulfilling your transaction request

If you request something from an Soft-AID Web site, for example, a product or service, a callback, or specific marketing materials, we will use the information
you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of Soft-AID, Soft-AID's Business Partners,
financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a
transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing Use

The information you provide to Soft-AID on certain Soft-AID Web sites may also be used by Soft-AID and selected third parties for marketing purposes. Before
we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.

Soft-AID Human Resources Web Sites (including Recruitment)

In connection with a job application or inquiry, whether advertised on an Soft-AID Web site or otherwise, you may provide us with information about yourself,
such as a resume or curriculum vitae. We may use this information throughout Soft-AID and its related entities for the purpose of employment consideration or
your inquiry. Except where you tell us not to, we will keep the information for future consideration.

Information for Business Partners

If you represent an Soft-AID Business Partner, you may visit an Soft-AID Web site intended specifically for Soft-AID Business Partners. We may use information
provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and Soft-AID Business Partners
generally. For instance, this may involve using your information to send you details of Soft-AID Business Partner programs. It may also include sharing certain
information with other Business Partners (subject to any confidentiality obligations that may exist), or Soft-AID customers or prospects. In connection with a
particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.

Soft-AID Supplier Administration

If you represent an Soft-AID supplier, you may visit an Soft-AID Web site intended specifically for use by Soft-AID suppliers. We may use the information
provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of
Soft-AID, Soft-AID's Business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also
be used to administer and develop our relationship with you, the supplier you represent and/or other Soft-AID suppliers generally.

Soft-AID Discussion Forums and Chat Rooms

If you participate in an Soft-AID discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to
others, potentially inside or outside Soft-AID, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat
rooms may have additional rules and conditions. Each participant's opinion on a forum or chat room is his or her own and should not be considered as reflecting
the opinion of Soft-AID.

Other Soft-AID Web Site Notices

In some cases, specific Soft-AID Web sites may contain other notices about their use and the information practices applicable to those sites.

Cookies, Web Beacons and Other Technologies

We sometimes collect non-identifiable information from visits to our Web sites to help us provide better customer service. For example, we keep track of the
domains from which people visit, and we also measure visitor activity on Soft-AID Web sites, but we do so in ways that keep the information non-identifiable.
This information is sometimes known as "click stream data." Soft-AID or others on Soft-AID's behalf may use this data to analyze trends and statistics and to
help us provide better customer service.

Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in an non-identifiable format and
combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level to help us
understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can
disable your cookies.

We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece
of data that a Web site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you.
Some Soft-AID pages use cookies, sent by Soft-AID or its third party vendors, or other technologies to better serve you when you return to the Web site. You
can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn
off cookies. If you do so, however, some Web sites may not work properly.

Some Soft-AID Web sites also use Web beacon or other technologies to better tailor those sites to provide better customer service. These technologies may be
in use on a number of pages across Soft-AID's Web sites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may
be processed by us or by our suppliers. These Web beacons usually work in conjunction with cookies. If you don't want your cookie information to be
associated with your visits to these pages, you can set your browser to turn off cookies.

If you turn off cookies, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other
non-identifiable cookie information and are disregarded. For more information, please see "How to work with Cookies".

Service Quality Monitoring

Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is Soft-AID's general practice to monitor and in some cases
record such calls for staff training or quality assurance purposes.

Online Advertising

Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help
us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated
so it is not identifiable to a specific individual.

Personalized URL Link

On occasion, we may personalize and customize Web sites for certain visitors. If you visit one of these sites, you may find it customized with references to
products and/or services that we believe may be of interest to you, based on your previous interactions with Soft-AID and information you have provided to us.
While you are visiting these Web sites, we may collect information about your visit to better tailor the site to your interests. An invitation to visit one of these Web
sites is usually presented as a personalized URL in an e-mail, a notice on a Web site registration page, or as a response to you logging on to a certain Web site.

If you choose to visit one of these Web sites, you are agreeing to let Soft-AID collect information about your visits and also to its association with other
information about you and your relationship with Soft-AID. If you do not wish your information to be used in this way, do not accept the invitation to visit
thesesites.

Disclosures Required By Law

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government
subpoenas, warrants, or orders.

Links to non-Soft-AID Web sites

Soft-AID Web sites may contain links to other Web sites. Soft-AID is not responsible for the privacy practices or the content of those other Web sites.

Notification of Changes

This privacy statement was last updated on August 5, 2002. A notice will be posted on our Web site home page for 30 days whenever this privacy statement is
changed in a material way.